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Performance indicators for water and sewage services: an actual tool for better management and public regulation. Comparison of european. International workshop, 1-2 july 1999Capoterra (IT)

Titre :	Performance indicators for water and sewage services: an actual tool for better management and public regulation. Comparison of european. International workshop, 1-2 july 1999Capoterra (IT) Ajouter au panier
Auteur(s) :	Research and Training Center for Water System Control
Type de document :	Livre
Sujets :	INDICATEURS DE PERFORMANCE ; SERVICE D'EAU ET D'ASSAINISSEMENT ITALIE ; SUISSE ; EUROPE France
Résumé :	The IWSA benchmarking initiatives - IWSA proposal of performance indicators. Current state of development - Losses from Water Supply Systems: standard terminology and performance measures - A benchmarking experience among the italian water companies - Performance benchmarking among 6 cities in Scandinavia - Performance indicators for customer service - Quality and regulation of Water Service. The italian situation - Performance indicators for the regulation of water and sewerage services: from choice to implementation - Selection of an optimum set of indicators by means of a cross-impact analysis
Editeur(s) :	Capoterra : H.Y.C. Hydrocontrol
Date de publication :	1999/07
Format :	105 p.
Langue(s) :	Anglais
Lien vers la notice :	https://infodoc.agroparistech.fr/index.php?lvl=notice_display&id=133630